BagBase Boutique Backpack | Oyster

You may return most new, unopened items within 14 days of delivery for a full refund (including shipping cost). As soon as we receive your parcel to us or is confirmed by us or any of our suppliers your money for the item/s will refunded in full. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect etc.).

All items which are Made To Order, meaning we do not hold stock or manufactured to be sent. If you have ordered more than 1 item then these may arrive at separate times. Although we do state 5 to 7 working days for delivery, under normal circumstances all products are produced and dispatched within 3 working days, so we do work to get your order to you sooner.